Awards and Recognitions
The Legal 500
For over 30 years The Legal 500 has been annually analysing the capabilities of law firms across the world - assessing their strengths in over 150 jurisdictions and producing rankings based upon research using feedback from 300,000 clients worldwide, submissions from law firms and interviews with leading private practice lawyers.
In The Legal 500 UK 2021 Fosters was listed in 15 practice categories, including three for the first time, and has had a number of lawyers highlighted for special mention.
Commenting on The Legal 500 UK 2021, Fosters' Chief Executive Chris Brown said: "It is good to know that, even during the difficult year every business has experienced, our commitment to growth and improvement of services is recognised once again by The Legal 500. To see the inclusion of new services and enhanced rankings for existing teams demonstrates that we remain on the right path for our clients and community partners."
In The Legal 500 UK for 2021, Fosters and its lawyers have been recognised in the following areas:
Corporate and Commercial
'Fosters make themselves readily available around the clock, and always manage to come through even when their workload is high and they are busy with other things, particularly when we need support urgently.'
Head of Fosters' Business and Commercial department Jamie Arnall is recognised as a 'Next Generation Partner' and is commended for his 'attention to detail and 'speed of response.'
Fosters are noted for having built a strong following for its outsourced in-house lawyer model, known as 'In House', based around the experience of Jamie, whose previous roles include a stint as head of legal for a Premier League football club and senior legal counsel for a FTSE 250 business.
Fosters are ranked as a Top Tier firm in East Anglia, with department head Chris Brown listed as a Leading Individual.
Our crime and business defence practice are noted for frequently being involved in high-profile cases. Practice head Chris Brown and Higher Court Advocate Damien Moore often appear before the Crown Courts in fraud and regulatory matters, and they act on behalf of professional bodies, notably in the healthcare, banking and sporting sectors.
We are listed as a Top Tier firm in the region, with both Chris Brown and Damien Moore registered as Leading Individuals in this area.
Fosters in Norwich 'demonstrates the highest levels of professionalism yet with sympathy and empathy'. 'I really felt they were on my side and devoted to my cause,' remarks one client. Handling high-profile and complex cases such as historic allegations of rape and county lines drug conspiracies, as well as minor crimes, the firm has established itself as a leading firm in Norfolk and beyond.
'Fosters are an approachable and friendly firm. Access to key individuals is easy and quick. If you want to see a partner they can be accessed directly.'
We are recognised for handling a broad range of litigation work for companies and individuals in Norfolk, and partner Chris Fielding having extensive experience in County Court and High Court matters. He is noted as being 'considered and concise, explaining and discussing clearly in a manner that is reassuring, calming and easy to understand.'
We join this year's ranking, where debt recovery is handled by head of litigation Chris Fielding. The firm acts for both commercial businesses and individuals in pre-issue recovery, claims and the enforcement of judgments.
Personal Injury and Clinical Negligence: Claimant
'They are very thorough and forensic in their approach and the quality of their instructions and record is excellent.'
Head of department Steve Green is recognised as handling a wide range of claims including RTA, occupier's liability, employer's liability, product liability, occupational stress, criminal injuries and fatality claims ranging in value from below £10,000 fast-track matters to complex, seven-figure multi-track claims.
Associates Barry Grogan and David Gabell are both highly regarded - with David also acknowledged as a Rising Star in this category.
Contentious Trusts and Probate
'Communication within the team at Fosters is excellent - they keep things in perspective and act for clients in a very positive way. This firm has persistence that gets results.'
Fosters are noted for having a strong local reputation around Norwich, as well as also providing services through its Lowestoft and Wymondham offices. The firm handles disputes arising from, inter alia, the administration of estates, conflicts between executors, challenges to the validity of wills, Inheritance Act claims and negligent advice on the drafting of wills.
'I had used several firms prior to Fosters and the way they operated had no comparison. They were always very clear and realistic about the expectations regarding my case and guided me through what I can only describe as a minefield of family law. I certainly couldn't have managed without their expertise.'
Fosters is recognised for handling both private and Legal Aid matters, including those involving children. Firm partners Iain McClay, Lucy Simpson and Clare Sharpe are all recommended, with Clare also recognised by The Legal 500 as a Next Generation Partner.
Personal Tax, Trusts and Probate: Elsewhere in East Anglia
'The team are extremely well-connected with each other utilising each others skills to ensure a comprehensive job to all different types of clients.'
Fosters' offices are referenced as home to significant expertise in Wills, Lasting Powers of Attorney, Declarations of Trust, Court of Protection applications, Deputyships, probate and the administration of estates and trusts. Lisa Glynne, STEP member Trina Worden and Christina Crick are recommended.
Personal Tax, Trusts And Probate: Norwich
'Very friendly professional service.'
Fosters are noted for handling every aspect of private client work from Wills to Lasting Powers of Attorney, from Court of Protection applications to tax and estate planning. It also advises on care home fees. Senior associate Lisa Glynne and Rachel Chiarotti are referenced, as is partner Steve Green - whose primary focus is personal injury and clinical negligence, but also plays a key role in the administration of their estates and ongoing trusts.
'Easy access to the commercial partner. A quick and efficient service that identifies quickly with the client and acts with them in harmony.'
Fosters is noted for having a long-standing presence in the Norwich market, handling sales and purchases, leases and lease renewals, option agreements, joint ventures, corporate lending and professional landlord work.
'The firm has depth of knowledge and an understanding of the problems.'
Fosters has a long-established property litigation practice that acts for commercial and residential landlords throughout the region. Its landlord and tenant work includes possession claims, service charge disputes and forfeiture claims. The practice, which is led by head of litigation Chris Fielding, has a close working relationship with the Eastern Landlords Association.
'We have engaged Fosters' services for approximately two years. We have been hugely impressed by the level of service provided in all aspects of our interaction. The attention to detail, speed of response and understanding of our needs are always met. The level of service far exceeds anything I have received before from this sector.'
Through its In House service, Fosters increasingly handles IP matters, including advice on global trade mark and brand strategy. The service, led by partner Jamie Arnall, provides an outsourced in-house legal capability and solicitor Charlotte Darkins is developing a niche IP specialism, advising on trade mark portfolio reviews, portfolio management and the transfer of IP rights. Among their clients are a British sports league and a well-known English football club.
Media, Entertainment and Sport
'Extremely diligent at every stage of our dealings, clear communication and accessible when we required information or assistance.'
Fosters joins the ranking this year having built on the experience of partner Jamie Arnall, who was previously head of legal at a prominent English football club, to develop the firm's 'In House' service. This provides legal support on a retainer basis and has proven popular with clients in the sports industry. The team has worked with Premier League and Championship football club clients, national sports governing bodies, top division sports leagues, sponsors, sports event management consultants and other industry stakeholders.
Lexcel is a nationally accredited award of excellence in legal practice awarded by The Law Society to firms who meet a very exacting criteria and can demonstrate exceptional client care, support and development of their staff and the effective management of risk throughout the organisation.
Fosters' first audit took place in February 2014 and we are proud to continue to be Lexcel accredited. As part of the annual process an auditor meets with a number of staff across all branches, undertakes a review of both opened and closed files, reviews our central working documents and our approach to client care.
Customer Service Excellence Quality Mark
In 2020 Fosters were delighted to be awarded the national Customer Service Excellence Quality Mark for the first time. The Cabinet Office endorsed accreditation seeks to reward organisations that have a truly customer-focused commitment, while providing a positive steer for customer-centred change.
Certification required the firm to be successfully assessed against five criteria, highlighting how they focus on the individual needs and preferences of their service users. The criteria headings are customer insight, the culture of the organisation, information and access, delivery and timeliness and quality of service.
Carer Friendly Tick Award - Employers
In May 2020 Fosters became the first Norfolk company to have received the 'Carer Friendly Tick Award - Employer' in recognition of their support for colleagues who are family carers.
The award is given by Caring Together, a network partner of Carers Trust, who provide services and support for carers and their families across the eastern counties, including Norfolk. It aims to encourage and highlight businesses with good practices to support their staff who are balancing both a career and caring responsibilities.
The Law Society Awards 2019 Excellence in Business Winner
In 2019 Fosters Solicitors was awarded the top prize at the Law Society's Excellence Awards - the highest accolade for law firms in England and Wales.
The firm was announced as the winner of Excellence in Business Development category and was the only firm in East Anglia to achieve success at the event.
Chris Brown, Chief Executive of Fosters Solicitors said: "I am delighted our efforts to innovate and be at the forefront of legal services in the East have been recognised by The Law Society with this award. To have been nominated in two categories was an achievement in itself, but it is particularly pleasing for us to win an award that praises our client-focussed service as the reason for our success."
Partner and Head of Business and Commercial, Jamie Arnall added: "We are delighted that our In House team have been awarded the 2019 Law Society Award for Excellence in Business Development. When we launched our In House service just over three years ago, we had the ambition of changing the way in which businesses take legal advice and aimed to make working with lawyers more accessible, more commercial and more effective. We are so pleased that in presenting us with this award, The Law Society have recognised the innovations we have sought to introduce and our passionate focus on client needs."