We wanted to take a moment to update our clients, fellow professionals and partners in the community about our response to COVID-19. We believe we are in a position to maintain the levels of service necessary to continue to work without disruption to you, whilst also protecting our staff and those who need to visit our premises. We expect our service to look very similar to our normal operating procedures, but behind the scenes we have implemented a business continuity plan that allows for remote working, but also for all of us to be contacted in all of the usual ways - landlines, emails and mobile phones.
We may ask you to assist us in cutting down the volume of face to face appointments by using telephone or online meeting facilities where it seems sensible to do so, and apologise if this affects you in any way. Maintaining service standards and protecting all of us within our communities remains our top priority.
Our commercial teams are ready to help any of our fellow businesses who are also concerned about how to operate in these challenging times - and to all of our individual clients and partners we thank you for your continued support and remain here to help.
Please click here for the contact details and opening hours of all our offices.
At our Norwich, Lowestoft and Wymondham offices a secure drop-box is available in all reception areas, to enable clients and visitors to deliver mail whilst respecting the recommended guideline to socially distance.
You are also welcome to use our Live Chat window at the bottom right-hand corner, where we can help direct you to the right department. This service is open Monday to Friday between 9am to 5pm.