Those suffering with mental illness are often reliant on healthcare professionals to ensure that they are receiving the treatment they need and are being kept safe. It is therefore imperative that patients receive the upmost care and support both as an inpatient and within the community.
Tragically, the number of deaths arising from failings in psychiatric care within the Norfolk and Suffolk NHS Foundation Trust (NSFT) increased by 75% in the period between October 2017 and March 2018 with a reported 35 deaths resulting from serious safety incidents within the past six months alone. The NSFT is the only mental health trust in England to have been put into special measures by the Care Quality Commission, where it has remained since October of last year.
Coroners investigating the deaths of patients have unearthed failings at the most fundamental level of providing psychiatric care, including a lack of record keeping, poor risk assessments and care plans, poor communication and failure to consider family members' concerns. It is devastating to the families left behind to feel that their loved one has been let down by those who were meant to be keeping them safe.
Nothing can bring a loved one back, but we can help you ensure that lessons are learnt. We are experienced in helping families through inquests and civil claims relating to negligent mental health care and preventable suicide. We know that many clients do not just want compensation; they want to understand what happened and know that the same mistakes will not be made again.
If you believe that you or your loved one may have been affected by negligent mental health care, we are here to help. Please do call us on 0800 7318539 or email us for a no obligation discussion of your concerns.